2024 Talesfromthefrontdesk

Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!I'll be entirely honest; I filmed this video a WH.... Rusty fawkes leaked

The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't...I told her not to worry about it, I was there for a week, an hour or two wait wasn't gonna kill me. 10 minutes later the head of housekeeping was walking by and saw me sitting there with my luggage, turned to the desk and said "You didn't tell us it was him!". My room was ready 15 minutes later. At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none …Speaking of calling in front of their staff. I once had a warranty return on a speaker, the cone was disintegrating. This was like 2004 so I had to call the vendor, state my case, they approved the warranty repair/replacement on the unit.Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) "Yes, I would like to discuss my reservations for ...Once, I was travelling to a location about 800 kilometres away from me. I was catching the train. Due to delays, it looked like I wasn't going to get to the motel before midnight (if there were no delays, I would have been checking in approximately 10pm).Unless your company requires you to use a travel agency, don't use them. Ever. Kayak is an aggregator so the room could in fact be guaranteed. If it's pulled from your chain's booking site, for instance. Kayak shows that it's available and directs you to a third party site (generally) that might say it's available.When a once in a lifetime worldwide convention descended upon my city at my first GM job, our rates at the little 100-room fixer-upper of a hotel jumped from $50 to $350. Regulars and locals alike accused us of price-gouging and Robbery.227 votes, 46 comments. If there’s anything we can count on in the hotel industry, it’s crackpots who read the cancellation policy and then act like…Poldaran • 4 days ago. “If they don’t do anything I’m going to go up there myself and bang on the door and tell them to be quiet.”. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. There will be no refunds. Please allow us to handle it." 136. JennFoogle • 4 days ago. He is spooked by me, but approaches the desk. He explains he just got released from jail and needed a place to stay until our bus depot opened at around 6 AM. He is from Michigan and has nowhere to go. The poor dude looks no older than twenty or twenty-one years old, and his story tugs on my heart.I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare.Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest. I disagree, for example say to book 7 days its $350. That is 50 per night and to book 5 days its $450. That is 90 per night. A guest just wants to pay $50 per night but only wants to stay for 5 days so they book it for 7 days and effectively gets the rate to 50 per day and now they plan to leave on the 5th day.This morning a lady from a govt agency who is staying with us for an undetermined extended stay. Has called me. Her refrigerator isn't running. Shes been out on business all weekend, so she didn't notice until now. I ask her when I could send someone up and she's ready now. Fortunately, it's first thing in the morning so I am full of solutions ...1.My General Manager didn't talk to me at all once I announced that I am leaving the hotel to head my career into Sales. He gets really personal and salty once people starts leaving his property and blacklist anyone who does. I knew it was going to happen to me too since I knew that he did it to everyone who left.r/TalesFromTheFrontDesk • The Vice President of a major travel magazine suddenly needs a free room at 3AM because he found fentanyl in one of our coffeemakers over a year ago!!!! r/yeezys •1.My General Manager didn't talk to me at all once I announced that I am leaving the hotel to head my career into Sales. He gets really personal and salty once people starts leaving his property and blacklist anyone who does. I knew it was going to happen to me too since I knew that he did it to everyone who left.A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.As far as I know Booking.com has fairly standard procedures. If the card declines, you mark this on the reservation on Booking.com's extranet and they automatically send an email giving the guest 24 hours to provide new details. If no new details are provided, the hotel can then cancel the reservation after 36 hours.Yeah, call the police, kick them out, and tell them the next time they book pre-paid you will call the police again and deny the third party refund. This is the way. OP is talking about how to prevent them from booking a room and showing up in the first place. There are way too many sites to 100% prevent booking.He is spooked by me, but approaches the desk. He explains he just got released from jail and needed a place to stay until our bus depot opened at around 6 AM. He is from Michigan and has nowhere to go. The poor dude looks no older than twenty or twenty-one years old, and his story tugs on my heart.Similar to https://www.reddit.com/r/TalesFromTheFrontDesk/ or https://www.reddit.com/r/assholetax/ but where workers complain about their employers, ...National Park FD worker tales. I’ve been working with the concessionaires inside of The National Parks at the front desk since 2017 and you can just imagine some of the people I encounter working front desk… 😤 here are some of my favorites. Yellowstone National Park: -once had a guest go on a hike and his room was cleaned while he was gone.After over 2.5 months on no rain the first rain we got the crickets went crazy breeding. They got EVERYWHERE. It was in the news. The cricket apocalypse is going away but we'll still see crickets lingering around. A guest, on the explore rate, complained of having a single cricket in his bathtub. It didn't make noise so they got peaceful ...stories from the front desk of hotels/hostels/and others in the hospitality industry. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale ...I am the front desk manager at a privately owned motel. I just had a woman call saying she couldn't get out of her room. She calls 10 times in 10 minutes freaking out. The Mister Patel Scam. Well kids, your favorite Second House Suites night auditor made a bit of a goof tonight. Thankfully, not a massive one. So I get a call from a Mr. Patel, who says he is one of the owners and there was an issue with a package coming via FedEx International. Okay.Hotel Work is not typical 9-5 mon-sat Work. We work holidays and weekends, and we too work full time shifts just like you, but in different variations. If it’s one thing I do like about this industry it’s the non typical-ness about this job. Sorry about the typos I’m at work (go figure! Lol) This thread is archived.When guests ask me the same question a hundred different times in slightly different ways I always assume it's one of two things. r/TalesFromTheFrontDesk • Guy who refused an upgrade to a suite comes out of his room a few hours later demanding to be moved to a 'better room.' r/TalesFromTheFrontDesk •The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't... Most of the time, the students will put their room numbers in the delivery app, and the driver will just bring it up. Sometimes, the driver doesn’t have a room number, so they’ll just drop it off at the desk the student to then quickly grab from me and shimmy away. This time…. Was different. One of the students ordered a large quantity of ...Call the police anyway, get this person on someone’s radar to get him some help. Sometimes help is painful. We’re not in the business of public service, although we serve the public… it sounds heartless and at the time it may feel heartless but without some sort of intervention people will usually end up in a nosedive to rock bottom and no matter what …Similar to https://www.reddit.com/r/TalesFromTheFrontDesk/ or https://www.reddit.com/r/assholetax/ but where workers complain about their employers, ...I know of hotels that will book the taxi/Uber for you and will pay the taxi/Uber themselves. They will charge you double what it costs though. So a $100 taxi that they pay will result in a $200 charge to your folio. Ofc they let you know the price and if you agree you sign for it. You won't get it for free. First Floor... Balcony? #skit #hotel #talesfromthefrontdesk. Most relevant. Elliana Fenley. We have different words for a reason. In the US, “balcony” and “patio” are not …eh depending on the time of the shift and property, sometimes there's only one or two employees in the whole building. i theoretically COULD go upstairs and make coffee if the breakfast person hasnt come in yet (i.e. before 5 am), but i can't leave the desk unmanned for more than a few minutes.I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare.Hotel staying expert trying to get free room. This is kind of long and not anything extremely exciting. Something I felt like posting anyways. So for the past two weeks I've been running breakfast and the front desk. Our breakfast lady has gone MIA. Now we don't just have pastries and cereal for breakfast, we have to do a full hot breakfast ...I am a front desk agent. I am quite capable of checking three people in, two people out, taking five reservations, answering fifteen incoming calls, delivering six bath towels to room 625, plunging the toilet in room 101, and restocking the supply of pool towels, all at the same time. Yes, I will be glad to call the van driver and tell him to ...People have seen too many movies. They think "hotel" automatically means valet, bellhops, concierge, restaurant, and 24 hour management, etc. Most leisure travelers don't know what select service means and think they're getting a deal. They might be, but they also need to temper their expectations.I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare. In Japan, FDAs will place all cards, cash, etc. on a small tray and hold the tray out for you to reach. They do this everywhere, like at 7-11, etc.please pay attention when checking in. this has happened many times before. but I just checked in a guest and his buddy was checking in next to him, and everytime I would open my mouth to speak, he would cut me off and start talking to his friend. once I gave him his keys, I tried to tell him the location of the room and again, he turned his ...Naked Guest Stories. Post your naked/almost naked guest stories here! I'll get started. This is my first one: A few days after I finished training for my first hotel job (NA at a Somfort Cuites) our town was hit by unseasonably cold weather & an ice/snow storm [rare for our area]. A man wearing nothing but a towel came to the front desk, saying ...227 votes, 46 comments. If there's anything we can count on in the hotel industry, it's crackpots who read the cancellation policy and then act like…PhantomPhanatic9 • 3 yr. ago. Stayover service for stays shorter than a week is one of the most snobby things, and it shows in a lot of guests. Yes, sometimes housekeeping might miss something and you need to remedy it, but no one really needs their room cleaned and beds made after one night in the room. 8.lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago. No. Unfortunately they don't. They feel entitled. Nothing is their fault. And then there are the people who make a profession out of "comp-plaining"... eating an entire meal, and then claiming there was something wrong with it and demanding they get it comped; staying several nights in a perfectly fine room and then inventing reasons why they should get a refund...🤦‍♀️There are currently no snippets from TalesFromTheFrontDesk - No one told me, 2am cancel, fee of pleasure. Snippets are an easy way to highlight your favorite soundbite from any piece of. audio and share with friends, or make a trailer for ‎Full Retard.I FINALLY got to make my favorite r/TalesFromTheFrontDesk story into a skit, and I absolutely love how it turned out! Did you remember this story? It is ...lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago.Yep! When I worked at a big beachside condo in the nineties, we had one clown that would book a room in a fake name, get trashed at the huge nightclub next door, then crawl back and stay in the room he'd rented.Best action, if you can’t ID the breed of gnome, is mix tea tree oil into the mane conditioner, and leave a pair of old shoes AND a saucer of milk out on the back step (though thinking about it, that might be for elf infestation) The shoes is definitely for elves. Although the confusion is understandable.Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!Watch the first video in the series HERE: 👉 http...r/TalesFromTheFrontDesk • The Vice President of a major travel magazine suddenly needs a free room at 3AM because he found fentanyl in one of our coffeemakers over a year ago!!!! r/TalesFromTheFrontDesk •She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2. A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.People are generally understanding, if they ask for something simply say they are available at the front desk. If they push, you’re the only one at the desk and aren’t allowed to leave. I would rather have 100 negative reviews than a have a minor sexually harassed or assaulted under my watch. 99.The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room.i just got promoted and now im getting berated for it. hi! I (21F) am now a FOS (yay!) at a large hotel in a tourist area in New york state. I have been in hospitality for three years now and three hotels in that time this being my third and i started here three months ago as a night auditor. i dont want to make it seem like im bragging but im ...At 3 am he comes back out in just his boxers. He is a man in his 70's, short, bald, out of shape, and to be frank, he probably wouldn't have been physically attractive even if none …For some reason the kid always loses keys too, like we have to make him one every day. So I had enough, he ran up to the desk and asked for a room key. I've been dealing with you a week now, I know what room you're in, but he proceeds to talk to me like he's never seen me before in his life.275 votes, 397 comments. 44M subscribers in the AskReddit community. r/AskReddit is the place to ask and answer thought-provoking questions.A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase. That is horrible. First of all: I am glad you are okay - and that nobody was seriously harmed. Take a minute to let things sink in: you played a part in everyone getting out safely - and you made sure the culprit was caught (and can hopefully get the help she needs).craash420 • 2 yr. ago. Everything seemed legit until he asked for my card. Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher.She'd just let him in to stay in her room, and I already had a sneaking suspicion that these folks shouldn't be rented to. "But I have a different ID than [this city]," he protested, not that I cared. Rules were rules, and especially now that he was arguing me about something I couldn't control, I was getting annoyed.Unfortunately the industry is full of crappy management. I started over a year ago and love the industry, but theres definitely turnoffs. Most franchises fucking suck as they push for profits over ensuring standards and procedures are in place and brand owned properties fair better but not by an extreme.The short answer is no, maybe, and yes. Hotel managers and GMs made a decent salary. In the city in my area FOMs can break 80k+ easy, but a few miles away make less than 50. It very much depends on the hotel you work at. If you want to make money you need a hotel that makes profit, preferably a 4 or 5 star.Unless your company requires you to use a travel agency, don't use them. Ever. Kayak is an aggregator so the room could in fact be guaranteed. If it's pulled from your chain's booking site, for instance. Kayak shows that it's available and directs you to a third party site (generally) that might say it's available.If this is a situation where you or a friend is trying to hide in a hotel, talk to the front desk. They’ll help you, but it can be difficult to accomplish if they don’t already have a system in place. I’m FDA and here’s what I’d do. Reasoning: following shift changes, it’s easy to forget individual guest details.May 28, 2023 · Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous behavior. These stories were compiled from Reddit's r/TalesFromTheFrontDesk subreddit, and let's just say that some deal with entitlement, some deal with unfortunate smells, and some deal with shady guests. At the end of the day, though, the moral of all these stories is to respect the ... The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ...A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad.r/TalesFromTheFrontDesk: A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say …. Papa John's will give us half-off for pizza delivered to the front desk. Domino's gives us business cards and when we reach 10, we can trade them in for a free pizza. Its an ongoing struggle around here to be the one on duty when that 10th card is reached and we can order a pizza.Naked Lady Won't Leave. We had a guest staying with what he said was his wife (it wasn't) in a room for a few days. We never saw this lady and the man said she was ill and kept extending his stay each day, to give her more time to recover. At one point, the man came into the lobby and asked to have his sheets changed.If you see an online price, book online. SERIOUSLY. : r/TalesFromTheFrontDesk. by Shyam09. If you see an online price, book online. SERIOUSLY. Some random lady (RL) calls. RL: "Hi! I'd like to know the price of one room for tonight." Me: "I have a non-smoking King size for $95 plus tax."Give me my refund!!! Hey second time poster in the group. ( just a rant) I (19f) work for a very small hotel. With new management. Well I just got a call from a really angry man who said we owe him $160 as a refund and sat there for 5 minutes screaming about how im going to get him a refund. Witch I explained only managers can do.Most of the time, the students will put their room numbers in the delivery app, and the driver will just bring it up. Sometimes, the driver doesn’t have a room number, so they’ll just drop it off at the desk the student to then quickly grab from me and shimmy away. This time…. Was different. One of the students ordered a large quantity of ...One weekend, 2nd FD agent shift calls manager stating they are getting sick at desk. FOM comes in to relieve him. Next morning, GM and Housekeeping Sup are inspecting vacant …Worked front desk for years. A frequent executive stayed once a month. He was good looking, quiet. Has a wife and they adopted two kids. Months into him staying, a very obvious lady of the night walked in asking how to get to his room. Cheating, hooking, etc. are as common at a hotel like rain in Seattle. I told her not to worry about it, I was there for a week, an hour or two wait wasn't gonna kill me. 10 minutes later the head of housekeeping was walking by and saw me sitting there with my luggage, turned to the desk and said "You didn't tell us it was him!". My room was ready 15 minutes later.Got to use my favorite comeback for a jackass. There's a concert in town tonight. Which usually means on my shift I will have more than the usual (most of the time zero) number of jackasses, drunk or otherwise, on my night audit shift. Our hotel has a front parking lot, and a back parking lot (just as big) on the other side of the hotel.You didn't understand the scam. The fake website took their info and card, charged them an exorbitant amount, then made a pre-paid reservation through Excelsior with the scammed person's info and their own card. It only worked because there was a real reservation made. So, no, you're not pulling any fast ones.Those catastrophic events don't happen every year. The weather is wonderful, with winter temps of 70-80° during the day and 45-55° at night. We don't have state income taxes. We have a great governor, probably the best in the country, who fights for Floridians rights and freedoms. -4.

Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) "Yes, I would like to discuss my reservations for .... Cash app money generator legit

Wife gets caught cheating. This incident is from when I used to work at a motel in Alabama about 10 years ago. So please pardon my recollection. Some woman who had a reservation came to check-in and at the time of check-in, she made some small talk with me and said that she was waiting for her aunt. I saw her a few hours later standing near the ...Well folks, I am officially leaving the Front Desk two weeks from today and honestly not a moment too soon with the mask mandate in my state. I understand why the mandate is in place, but it really truly sucks that low wage service employees are being expected by the government to enforce it at all, but especially after dealing with all of the jerks during the state wide shut down. I ...A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad.Fandom Apps Take your favorite fandoms with you and never miss a beat.Wife gets caught cheating. This incident is from when I used to work at a motel in Alabama about 10 years ago. So please pardon my recollection. Some woman who had a reservation came to check-in and at the time of check-in, she made some small talk with me and said that she was waiting for her aunt. I saw her a few hours later standing near the ...Honestly people asking for directions to random places or restaurant recommendations is probably my biggest pet peeve. The hotel I work at is in a pricey area, safe to say I do not make enough to live anywhere close to local or casually have a favourite restaurant.. Unless it's a big popular tourist trap, me giving directions consists of plugging the address into google maps which they could ...As far as I know Booking.com has fairly standard procedures. If the card declines, you mark this on the reservation on Booking.com's extranet and they automatically send an email giving the guest 24 hours to provide new details. If no new details are provided, the hotel can then cancel the reservation after 36 hours.So I work night audit and if you work nights you know how some nights you just get so bored and would wanna do anything to occupy your time so you don't sleep. Anyways I love having fun so I decided to make the front desk fun for me and my coworkers by creating a front desk game that they can play (they don't have to) during their day shift ...The only reason you fake reservations to "hit threshold" to make bonuses for SOMEONE. That's fraud. That's falsifying business records. That's a firing offense pretty much anywhere. I have a friend who was told by her manager to write false reviews for their hotel to get their rating up.by JennFoogle. I wasn’t even here bro? I wasn’t even in the country! Thank god we have better managers now because the old ones were the worst managers ever! Because of covid housekeeping lost a lot of employees due to fear of getting sick so front desk agents would help out with laundry. Well..help out eventually turned into do their job.This is largely the fault of the hotel industry. There is no obvious way to check in at 8 am. If I make reservations for the night before, knowing I will be using the room, my reservation will be cancelled as a no show. If I make a reservation for the same day, we get bitched at for wanting the room early. 2.How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ....

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