Xfinity box stuck on welcome screen.

Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Swipe upwards on the preview of the app until it is no longer on the screen. Android: Open the Settings, tap Apps, then tap the Running tab. Find XFINITY TV and tap Force stop.Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. 2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. When watching on a streaming service app, my screen goes black for 5-10 seconds ...

My X1 box is stuck on Welcome screen for last 3 days. It just keeps rebooting. It's affecting all 3 cable boxes. There are no outages in my area. I've tried to reset the boxes, unplugged them and still nothing. They tried to send a signal and it didn't reach my boxes. I've used the xfinity chat person which was useless. Can someone help me with ...To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue.

All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and an RCA VCR. If you have a TV, VCR or DVD player that is made...3.4K Messages. 2 years ago. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig ...

stuck on welcome screen. hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. it’ll stay for about 45-60 seconds and then just go black. xfinity box just has thin blue line on and nothing more. looked around online and seen people saying i might need a new ...To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. ... TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device ...Push the power button on the front of the box, wait for two seconds, and then push it again. If there is still a black screen, then press the XFINITY button on the remote. 2. If this doesn’t correct the issue, power cycle the box by pressing and holding the power button on the front of the box for 10 seconds, until the box restarts, or unplug ...Adjust the TV input to the same input connected with your Xfinity TV cable box. Click and hold down the Xfinity and Info buttons simultaneously for at least five seconds. Wait till the Voice Remote light turns from red to green. Follow the prompts and enter the three-digit pairing code displayed on the screen.Ultimately, the box never gets past the welcome screen. Background: This XG1 was offline for several months because the room is was installed was gutted/redone and now we are putting things back. Here are the troubleshooting steps I have taken: Reset the box 50+ times using several wait times after the power is pulled (5 seconds, 10 seconds, 30 ...

4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows: Ensure you have a stable connection to the internet. Check that you do not have any loose cables.

cable should be firmly connected to the X1 TV box and wall jack.Make sure your HDMI cable is plugged into your TV and the HDMI out port of your X1 TV box. Is your Xfinity TV stuck on the welcome screen where it says “Welcome Connecting to your Entertainment Experience”, there are a few reasons why this may be

To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Dan Potts. IT Specialist / Broadcast En... Bachelor's Degree. 3,094 satisfied customers. When we turn on our tv (Vizio) we get a message that says. When we turn on our tv (Vizio) we get a message that says "no signal." I then turn off the power for ten seconds and then it reboots which takes about 6 … read more.Xfinity tv box stuck on welcome screen As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process. The tech I talked to said some people have been rebooting the whole ...First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...

Xfinity Flex Stuck on Welcome Screen . If you’ve been having trouble with your Xfinity Flex box getting stuck on the welcome screen, you’re not alone. Several users have reported this issue, and it can be quite frustrating. Here are a few things you can try to fix the problem: 1. Restart your Flex box. Xfinity Flex stuck on Welcome Connecting to your entertainment experience. I recently received a Flex streaming device when I subscribed to Xfinity Internet service. The Flex box worked fine when the installer first configured it to connect via WiFi to the Xfinity-supplied Gateway. I have since purchased a Motorola MB8600 cable modem to replace ...Why is my Xfinity Cable box stuck on the welcome screen? Solution 1: Check your cable connections. You can start troubleshooting of the Xfinity cable box just shows the welcome... Solution 2: Power cycle the Xfinity box. When you power cycle the Xfinity box you are basically restarting the device... ...My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ... For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ “Restart” also got stuck on Boot like in the morning. What fixed this was going to the iPhone app “Xfinity My Account” then selecting TV, Troubleshoot ...

Xfinity box frozen on welcome screen. I’ve never had this problem before in my 2 years, it’s stuck on the welcome screen and it was totally fine earlier in the day when I watched tv but when I turned it on it was stuck on the welcome screen. The wires were checked and all tightened and I restarted it by taking the power out.

This started a few days ago and our tv screen shows a message saying to call customer service, and when we did they tried to restart the tv box, but it didn't work. I saw user_C.k890 posted about the same problem, and an Xfinity employee responded saying that the box was damaged and that they need a new one.Trying to connect the new X1 TV Box I was told I needed to have for all the services I'm paying for but it's stuck on the Welcome screen. Contacted xFinity Customer Support but the representative was not able to resolve the issue. I'm trying avoid having to wait for a Tech to visit. Thank you for joining us here on r/Comcast_Xfinity, your ...Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ... Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.Why is my Xfinity Cable box stuck on the welcome screen? Solution 1: Check your cable connections. You can start troubleshooting of the Xfinity cable box just shows the welcome... Solution 2: Power cycle the Xfinity box. When you power cycle the Xfinity box you are basically restarting the device... ...3.4K Messages. 2 years ago. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig ...blinking blue light. i have a blinking blue light on the x1 box and it is stuck on the welcome screen. when i hold down the power button, the light turns to a solid green and the tv screen goes blue with the work pace on it. yes ive restarted, unplugged, and made sure all the cables are properly connected. Hello there, @user_34bd18!

Little bit of an odd situation here, my cable box will not boot up and it’s continuously cycling and resetting before it gets off of the welcome screen. Checked all the connections they’re good contacted support and they said a technician might need to come out but I’ve done some research and that seems to be a symptom of a bad box not to ...

Feb 18, 2020 · This is the procedure I used. Press the settings button until the light turns green. Then press the AB button for five seconds. For some reason, I didn't need to press/ enter 981 following the pressing of the AB buttons. It just started working.

Jan 5, 2023 · Ensure that it is within range of the Xfinity Wi-Fi network or that the Ethernet cable is plugged all the way inside the port. Attempt to restart your Flex device. Hold down the power button for ten seconds or unplug it from the power source to restart the system. Restart your Gateway device. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Power cycled the box Reset the box Restarted my internet modem (no idea why they’ll make me do this when internet is absolutely fine) Test the remote (backlight is on), red light flashes when I press a button The box simply shows a welcome screen when powered on and then goes to a black screen. No setup screen at all. HELP!1. Locate the reset button on the cable box. It is usually a small reset button near the power cable, the power button, or on the back of the box. 2. Press and hold the reset button for 10-15 seconds. This will reset the cable box and should bring it back to the default settings. 3.Official Employee. •. 618 Messages. Hi @Stevejob. Thanks for making our team aware of your cable box issues. If the screen is still stuck, you may need to restart it manually. Let us know if your experience is still the same. We're here to help. I no longer work for Comcast.We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.New X1 DVR Box stuck on the Welcome screen during setup. I was told that I needed a new X1 DVR Box to be able to receive all the services I'm paying for. The new X1 DVR Box was received but it's stuck on the Welcome screen during setup. I contacted Xfinity Support but the representative was not able to resolve the issue and wanted to send a ...To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.cable should be firmly connected to the X1 TV box and wall jack.Make sure your HDMI cable is plugged into your TV and the HDMI out port of your X1 TV box. Is your Xfinity TV stuck on the welcome screen where it says “Welcome Connecting to your Entertainment Experience”, there are a few reasons why this may be

Click the "Peer to peer chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings because the device is stuck at the home screen, then worry not, as a simple restart is enough to fix the issue. Here are the steps you need to follow to restart the Xfinity Box.Instagram:https://instagram. va 511 traffic camerassherwin williams a100 5 gallon priceclarksville power outagebjs cake order online We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.My X1 box is stuck on the welcome screen loop. Several attempts to fix, using all official steps (cable connections, gateway restart, power cycles of varying lengths) have not yielded positive results. This isn't the first time, but it's taken this long. Please help! Thank you, Hello, @sirjakeyjake. I hope you're having an awesome Tuesday ... 9news syracusecar rental islip airport Has your printer ever gotten stuck in an error state? It can be frustrating when you’re trying to print an important document, and all you see is an error message on your computer screen. Fortunately, there are common causes for this issue,...Comcast Xfinity customers have several options for blocking calls from unwanted numbers to a landline or cell phone. Comcast provides both a robocall blocker and a call screening service that can be used to block specific numbers. demolition ranch mansion New X1 DVR Box stuck on the Welcome screen during setup. I was told that I needed a new X1 DVR Box to be able to receive all the services I'm paying for. The new X1 DVR Box was received but it's stuck on the Welcome screen during setup. I contacted Xfinity Support but the representative was not able to resolve the issue and wanted to send a ...Xfinity Community Forum. TV. X1. X1 box stuck on Welcome screen. lauren1018 +7 more. Contributor • 51 Messages. Sunday, December 27th, 2020 6:00 AM. Closed. X1 box stuck on Welcome screen. I have tried rebooting multiple times and it’s still stuck. I’ve tried sending a signal and it says it can detect the box. I’ve checked all of the ...Gold Problem Solver. •. 5.8K Messages. 3 years ago. @Lee21 wrote: The On Demand program has finished but cannot exit On Demand. Can only turn the tv on and off. Batteries are fine. Pull the plug and plug back in after at …